FAQ

LEO360 Frequently Asked Questions (FAQ)

What is LEO360?

LEO360 is an AI-powered autonomous Digital Health robot that combines advanced medical devices, artificial intelligence, and real-time video consultations to provide patients with immediate access to healthcare professionals. 

Patients begin by interacting with the robot through an AI-guided assessment. The system collects symptoms, medical history, and vital signs, then connects the patient with the most appropriate healthcare professional for a live consultation. 

No. 

For many routine assessments such as: 

  • Blood Pressure 
  • Temperature 
  • Oxygen Saturation 
  • Heart & Lung Sounds 

patients can complete the examination independently using AI guidance. 

A nurse or medical assistant is only required when specialized diagnostic devices such as ultrasound, ECG, blood collection, or other clinician-assisted procedures are used. 

Yes. 

LEO360 provides step-by-step voice and visual instructions that guide patients through each examination safely and independently for supported medical devices. 

Once the clinical assessment is complete, the appropriate physician can join the consultation within seconds through the secure Leo360 platform. 

The AI evaluates the patient’s symptoms together with diagnostic information and routes the consultation to the most appropriate medical specialty, such as cardiology, neurology, gastroenterology, family medicine, or internal medicine. 

LEO360 supports multiple operating models. 

Healthcare organizations can use their own physicians, or LEO360 can integrate with partner telemedicine providers to deliver a complete clinical service. 

Absolutely. 

Hospitals, healthcare systems, employers, and concierge practices can all connect their existing physicians directly to the LEO360. 

LEO360 is designed for: 

  • Hospitals 
  • Urgent Care Centers 
  • Primary Care Clinics 
  • Rural Health Clinics 
  • Employers 
  • Manufacturing Facilities 
  • Residential Communities 
  • Airports 
  • Universities 
  • Government Organizations 
  • Military Facilities 
  • Senior Care Living 
  • Home Cares  
  • Rehab centers 

Depending on the selected configuration, LEO360 supports more than 90 clinical measurements using integrated medical devices such as  

  • Physician-Controlled Camera Module  
  • Digital Blood Pressure Module 
  • Digital Pulse Oximeter Module 
  • Digital Thermometer Module 
  • Digital Weight Scale Module 
  • Digital Stethoscope Modul 
  • Digital Glucometer Module 
  • Digital 12 Lead EKG Module 
  • Digital Spirometry Module 
  • Digital Otoscope Module 
  • Digital Dermatologic Module 
  • Digital Blood Analysis Module 
  • Digital Ultrasound Module 

The available examinations depend on the customer’s chosen clinical parameters package. 

Yes. 

Specialists can remotely perform live examinations using connected diagnostic devices including digital stethoscopes, ECG, ultrasound, otoscopes, dermatoscopes, spirometry and other supported equipment. 

No. 

Unlike traditional telemedicine that relies primarily on video consultations, LEO360 combines AI, connected diagnostic devices, live clinical examinations, and autonomous patient guidance in a single platform. 

LEO360 is not for emergencies; however, LEO360 assists clinicians by collecting clinical information and enabling remote examinations. 

Healthcare professionals use this information to determine whether emergency treatment or hospital transfer is required. 

No. 

LEO360 helps identify patients who require urgent care earlier and facilitates faster access to healthcare professionals, but it is not intended to replace emergency departments. 

LEO360 is the unique Robot and combines AI, autonomous workflows, telemedicine, and multiple integrated diagnostic devices into a single platform. 

Its feature set is designed to provide a comprehensive virtual clinical experience. 

LEO360 has been deployed in government healthcare projects, Ai Screening programs, and commercial implementations including Abu Dhabi and the United Kingdom. We are expanding in USA now. 

Yes. 

LEO360 enables employees to access healthcare services directly from the workplace, reducing unnecessary travel and improving access to timely medical care. 

Yes. 

Availability depends on the selected clinical service model and physician network supporting each deployment. 

This depends on the implementation model. 

Organizations may use their own clinicians or contract a managed physician network as part of the service. 

Yes. 

LEO360 is designed to support healthcare privacy requirements including HIPAA and GDPR, while providing secure communication between patients, clinicians, and authorized participants. 

Yes. 

With patient consent, authorized family members or additional healthcare professionals can securely join the live consultation. 

Yes. 

The LEO360 can be deployed in hospitals, workplaces, residential communities, government facilities, rural clinics, and many other environments. 

LEO360 includes hardware warranty, software updates, technical support, and ongoing platform maintenance according to the selected service agreement. 

LEO360 brings together: 

  • AI Clinical Assessment 
  • Autonomous Patient Guidance 
  • Remote Diagnostic Examinations 
  • Live Physician Consultations 
  • Connected Medical Devices 
  • Secure Healthcare Platform 
  • Flexible Clinical Service Models 

all within one integrated healthcare ecosystem. 

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Privacy Overview

Type of website: Company website

Effective date: 2nd day of January, 2024

www.lyonsglobal.us (the "Site") is owned and operated by Lyons Global. Lyons Global is the data controller and can be contacted at:

[email protected]

(141) 563-60

California, USA

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collected;

4. The rights of Site users; and

5. The Site's cookie policy.

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as

enshrined in the Data Protection Act 2018.

We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.

Consent

By using our Site users agree that they consent to:

The conditions set out in this Privacy Policy.

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

Legal Basis for Processing

We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

We rely on the following legal basis to collect and process the personal data of users in the EU:

Users have provided their consent to the processing of their data for one or more specific purposes.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in the Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

1. IP address;

2. Location:

3. Hardware and software details;

4. Clicked links; and

5. Content viewed.

Data Collected in a Non-Automatic Way.

We may also collect the following data when you perform certain functions on our Site:

1. First and last name;

2. Email address:

3. Phone number; and

4. Address

This data may be collected using the following methods

1. Contact form

How We Use Personal Data

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our

Site. We will not use your data beyond what we disclose in this Privacy Policy.

The data we collect automatically is used for the following purposes:

1. Statistics.

The data we collect when the user performs certain functions may be used for the following purposes:

1. Communication.

Who We Share Personal Data With

Employees

We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

If the law requires it;

If it is required for any legal proceeding;

To prove or protect our legal rights; and

To buyers or potential buyers of this company in the event that we seek to sell the company.

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

User data will be stored until the purpose the data was collected for has been achieved.

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees. Our employees are bound by strict confidentiality agreements and a breach of this agreement would result in the employee's termination.

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

We transfer user personal data to the following countries:

1. UAE; and

2. Turkey.

When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal

requirements for transferring personal data internationally.

If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or

We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient .

Your Rights as a User

Under the GDPR, you have the following rights:

Right to be informed;

Right of access;

Right to rectification;

Right to erasure;

Right to restrict processing;

6. Right to data portability; and

7. Right to object.

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our privacy officer here:__________________________________________________________________________________________________________________________________

Do Not Track Notice

Do Not Track ("DNT") is a privacy preference that you can set in certain web browsers. We respond to browser-initiated DNT signals. If we receive a DNT signal that indicates a user does not wish to be tracked, we will not track that user.

How to Opt-Out of Data Collection, Use or Disclosure

Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences under "Your Account"

Cookie Policy

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

Functional cookies

Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;

Analytical cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc;

Targeting cookies

Targeting cookies collect data on how you use the Site and your preferences. This allows us to personalize the information you see on our Site for you; and

Third-Party Cookies

Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

Monitor user preferences to tailor advertisements around their interests.

Modifications

This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the __________________________________________________________________________.

Contact Information

If you have any questions, concerns or complaints, you can contact our privacy officer, ________,at:

______________________________________________________________________________________________________________________